Refund policy

Returns

All Sales are final. Returns will typically only be granted in cases of damaged items or seller error. It is the purchaser's responsibility to ensure correct sizes/colors/quantities are being ordered BEFORE submitting payment. Please see size charts in each listing and read the details carefully!

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
-Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
-If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days, we will notify you the date refund is initiated.
-If you haven’t received a refund yet, and it has been 2 weeks since the refund was initiated please take several steps before contacting us:

  1. Double check your bank account

  2. Contact your credit card company, it may take some time before your refund is officially posted.
  3. Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still haven't received a refund, please contact us at miikawaadaddesigns@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at miikawaadaddesigns@gmail.com


Shipping
Return shipping options: At cost- tracking is required to be provided for products being returned, OR a prepaid label will be provided upon request- $7.50 will be deducted from return balance for US orders, and a $14.00 deduction for international orders. To coordinate a return, please contact Miikawaadad Designs at miikawaadaddesigns@gmail.com

Miikawaadad Designs is not responsible for lost or stolen packages, incorrect addresses, or customs fees that may accrue. It it the buyer's responsibility to input the correct shipping address during checkout. 

Depending on where you live, the time it may take for your exchanged product to reach you, we have no control over shipping times.

A trackable shipping service is required, and you may consider purchasing shipping insurance. We don’t guarantee that we will receive your returned item without these measures.